If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). How can I cancel and receive a Cruise with Confidence FCC? How long will I have to redeem my Future Cruise Credit (FCC)?įCCs issued under the new Cruise with Confidence program must be redeemed by April 30, 2022, and can be used on sailings departing on or before September 30, 2022. Chartered sailings and Celebrity Beyond sailings are excluded. The terms of the FCC offered to a contracted group may not be the same. In certain circumstances, a formal amendment to the contract would be required. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. What sailings qualify for Cruise with Confidence?Īll sailings (excluding chartered and Celebrity Beyond) through May 4, 2022, are included in the Cruise with Confidence program. All sailings for Celebrity Beyond and those departing on 5/5/22 or after would be covered by the original Best Price Guarantee program. Currently, Cruise With Confidence is available through 5/31/21 on sailings departing on or before 5/4/22. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. Where does Celebrity’s original Best Price Guarantee apply? Certain promotions will be excluded from the policy. If our “best price guarantee” results in a decrease in the guest’s cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. If Celebrity Cruises’ “best price guarantee” results in a decrease in the guest’s cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guest’s cruise. You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. You may request a change in the cruise price and offer up to 48 hours prior to the departure date. You must contact your travel advisor or call Celebrity Cruises at +971 in Middle East or 8 in Saudi Arabia at least 48 hours prior to sailing. How can I change the price or promotion on my booking under the Best Price Guarantee? Which bookings are eligible for the Best Price Guarantee?Įxisting bookings and new bookings made through July 31, 2021, with departure dates through May 4, 2022, excluding reservations for Celebrity Beyond, are eligible for the Best Price Guarantee. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on Januand is no longer available within the Cruise With Confidence program. These benefits are currently available on reservations made by Jon sailings departing on or before May 4, 2022, excluding reservations for Celebrity Beyond. Our current Cruise With Confidence program offers guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare The program also offers our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.What does the current Cruise with Confidence program offer? You can opt out at any time.īy joining My Future Cruise Credit, I agree I have read & accepted the Terms and Conditions and Privacy Policy. Sign up for product offers & member benefits by email & SMS from My Future Cruise Credit powered by arrivia, Inc.
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